Solution: PCMtuner Software Register, Version, Dongle Errors

 Here share the PCMtuner ECU programmer problems customers frequently asked and the related solutions offered by obdexpress.co.uk engineer.

1.PCMtuner software version problem

Error: PCMtuner software display v1.20, not v1.21

Solution: PCM tuner software version is 1.21. It’s developed by the factory, and mainly used to query the wiring diagram.

PCMflash software version is 1.20, it’s the original software to read and write ECU.

PCMtuner dongle problem

Error: USB dongle is not accessible. Check if it is connected and restart application.

Solution:

Don’t update it.

Install PCMTuner software again.

Use its own application.

PCMtuner software register problem

Error 1: Cannot register from https://www.tuner-box.com, only can see login page.

Solution:

Click ‘Download’ on the official website

Enter the email and telephone number (Just make sure the format is right)

Then download the software

After installation, when you open the pcmtuner software, it will prompt you to register. Just enter the related info and submit it, then provide your email address to our customer service to help you activate the account. Then you can run the software normally.

Error 2: User Already Exists!!

I have the tool started since 21.11.2021. Try to register but it says already exists.

Solution:

You have already registered so cannot register again. Use a new email address and contact us with serial number to get a new account.

Error 3: User is not Active. Contact Support

Solution: PCMTuner Software Error “User is not Active. Contact Support”

Keep updating…

Technical support:obdexpress.co.uk