Problem: My computer was shut down with a blue stop error screen when inserting GM MDI 2 Multiple Diagnostic Tool. It tells to remove GM MID 2 hard drive. What’s the problem? Please help me.
Screen as below:
“A problem has been detected and windows has been shut down to prevent damage to your computer.”
“Check for viruses on your computer. Remove any newly installed hard drives or hard controller. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/ F to check for hard drive corruption, and then restart your computer.”
Technical information:
STOP: 0x0000007B(0xFFFFF880009A97E8. 0xFFFFFFFFC0000034. 0x0000000000000000. 0x0000000000000000)
Solution
The reason to cause the problem is because of incorrect HDD format. Through changing Hard Disk Format to AHCI in bios can solve it.
How to change hard disk format to AHCI?
Step1. Restart computer, continuous press F1/F4/F12 button to access bios version.
(*Different computers may need to press different buttons. )
Step2. Continue >> Config >> Serial ATA(SATA) >> SATA Controller Mode Option: AHCI >> Change value to AHCI
Problem was solved!
More questions about GM MDI 2 Tool, please contact us.
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